Support
FAQ
- How do I unlock an article?
- Click the pay button on any article, and your Cashtab wallet will open with the payment pre-filled. Once you confirm the transaction, the article will unlock automatically within a few seconds.
- What wallet do I need?
- You need a Cashtab wallet. You can create one for free at cashtab.com. Make sure you have some XEC in your wallet before attempting to unlock an article.
- I paid but the article didn't unlock — what do I do?
- Reach out on Telegram or X and we'll make it right.
- How do I sign up as an author?
- Click "Start Writing" on the homepage and create an account with your email address. You'll also need an eCash wallet address to receive payments.
- How do I get paid?
- Payments go directly to your XEC wallet address — we never touch your funds. Make sure your wallet address is correctly set in your profile settings. You receive 94% of every unlock.
- What is the 6% fee for?
- The 6% platform fee covers the cost of running and maintaining Proof Of Writing.
- Is my personal information safe?
- Readers don't need to create an account or provide any personal information. Authors only need an email address to sign up.
Still need help?
Contact us on Telegram.