Support

FAQ

How do I unlock an article?
Click the pay button on any article, and your Cashtab wallet will open with the payment pre-filled. Once you confirm the transaction, the article will unlock automatically within a few seconds.
What wallet do I need?
You need a Cashtab wallet. You can create one for free at cashtab.com. Make sure you have some XEC in your wallet before attempting to unlock an article.
I paid but the article didn't unlock — what do I do?
Reach out on Telegram or X and we'll make it right.
How do I sign up as an author?
Click "Start Writing" on the homepage and create an account with your email address. You'll also need an eCash wallet address to receive payments.
How do I get paid?
Payments go directly to your XEC wallet address — we never touch your funds. Make sure your wallet address is correctly set in your profile settings. You receive 94% of every unlock.
What is the 6% fee for?
The 6% platform fee covers the cost of running and maintaining Proof Of Writing.
Is my personal information safe?
Readers don't need to create an account or provide any personal information. Authors only need an email address to sign up.

Still need help?

Contact us on Telegram.